Privacy Policy
Last updated July 28, 2026 · How Ewexart collects, uses and protects your personal information.
1 Introduction
At Ewexart, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect when you use our website and services, how we use it, and the choices and rights you have. By using the platform, you consent to the practices described here.
2 Information We Collect
- Account & contact details — name, email, phone number and password when you register.
- Order & delivery information — shipping/billing address and the items you purchase.
- Payment information — processed securely by our payment partners; we do not store full card numbers.
- Usage data — pages viewed, device and browser information, and approximate location.
- Communications — messages, reviews and support requests you send us.
3 How We Use Your Information
- To process orders, payments, deliveries and returns.
- To create and secure your account and prevent fraud.
- To provide customer support and respond to your enquiries.
- To personalise your experience and recommend relevant products.
- To send transactional messages, and — with your consent — marketing and push notifications.
- To meet legal, tax and regulatory obligations.
4 Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your cart and preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features such as checkout.
6 Data Security
We use industry-standard safeguards — encryption in transit, access controls and secure hosting — to protect your information. No method of transmission or storage is completely secure, but we work continuously to keep your data safe.
7 Your Rights
Subject to applicable law, you may request to access, correct, export or delete your personal data, and you can opt out of marketing at any time. To exercise these rights, contact us using the details below.
8 Data Retention
We keep your information for as long as your account is active or as needed to provide the service, and thereafter only as required to comply with legal, accounting or reporting obligations.
9 Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect their personal data. If you believe a child has provided us information, please contact us and we will delete it.
10 Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date. Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.
11 Contact Us
Questions about this Privacy Policy or your data? Reach us at customerservice@ewexart.com.